Smart Care Service Portal
Welcome, Logout
Case Details: B26060901234 - BUT-00000622
Case Open Date and Time : June 9, 2026, 4:47 p.m.
Edit Prioritize!
Customer Information

Name: shama shetty

Primary Phone: 9632095813

Address: KUNJIBETTU

City: None

Landmark: None

Secondary Phone: None

District: Udupi

Pincode: None

Source Information

Source Type: BRAND

Source Name: None

Source Notes:

Product Information

Brand: Butterfly

Warranty Status: O/W

Bill Image

No Bill Image Available

Product: RICE COOKER

Purchase Date: None

Serial No. Image

No Serial No. Image Available

Model: NILL

Warranty Date: None

Site Image

No Site Image Available

Serial Number: None

Warranty Card

No Warranty Card Available

Scheduling History
Notes Added By Date Time
Assignment / Reverse Assignment History
Assigned / Re-assigned To By Date / Time Assign Status Approval Status : Reason Rejected/ Accepted By : Reason Date/ Time
Technician Visits & Service Details
Site Visits
Visit Date/Time Technician Start Time End Time Distance Trip ID
Case Details

Problem: LEAKAGE

Service Type: Service

Site Activity Details
Site Concern Cause Reason Action Activity Completed Date/Time
Image & Video Gallery

No images or videos available for this case.

Service Activities
Activity Status Notes Date/ Time
Parts & Accessories
Part Name Item Code Type Activity Quantity Status Pending Return Pickup
Invoice Details
Invoice Number Created Dt./Tm. Subtotal Total Status Approved Dt./Tm. Approved By Settled Date Settled By Action
Payment Details
By Cash By UPI Pending Status Payment Date/Time
Job Card Details

No job card available for this case.

Case Closure Details

Case Status: Open

Service Status: To_Be_Serviced

OTP: None

Technician Remarks:

Closure Date/Time:

Case Activity History
Activity / Update Performed By Date & Time
Customer Address: 'indoor' ➝ 'KUNJIBETTU' sandeep 09 Jun 2026, 05:25 PM
Case registered sandeep 09 Jun 2026, 04:47 PM