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Case Details: 1483844 - GLE-00002599
Case Open Date and Time : June 9, 2026, 3:54 p.m.
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Customer Information

Name: S YOGINDRANATH

Primary Phone: 9480401951

Address: NANDANUM NR PANCHAYATH OFFICE KOLLUR KUNDAPURA

City: None

Landmark: None

Secondary Phone: None

District: Udupi

Pincode: None

Source Information

Source Type: BRAND

Source Name: None

Source Notes:

Product Information

Brand: GLEN

Warranty Status: I/W

Bill Image
Bill Image

Product: Cook Tops

Purchase Date: Oct. 2, 2025

Serial No. Image
Serial No. Image

Model: NILL

Warranty Date: None

Site Image

No Site Image Available

Serial Number: 25D29444

Warranty Card
Warranty Card
Scheduling History
Notes Added By Date Time
Assignment / Reverse Assignment History
Assigned / Re-assigned To By Date / Time Assign Status Approval Status : Reason Rejected/ Accepted By : Reason Date/ Time
Technician Visits & Service Details
Site Visits
Visit Date/Time Technician Start Time End Time Distance Trip ID
Case Details

Problem: LOW FLAME

Service Type: Service


Site Activity Details
Site Concern Cause Reason Action Activity Completed Date/Time
Image & Video Gallery

No images or videos available for this case.

Service Activities
Activity Status Notes Date/ Time
Parts & Accessories
Part Name Item Code Type Activity Quantity Status Pending Return Pickup
Invoice Details
Invoice Number Created Dt./Tm. Subtotal Total Status Approved Dt./Tm. Approved By Settled Date Settled By Action
Payment Details
By Cash By UPI Pending Status Payment Date/Time
Job Card Details

No job card available for this case.

Case Closure Details

Case Status: Open

Service Status: To_Be_Serviced

OTP: None

Technician Remarks:

Closure Date/Time:

Case Activity History
Activity / Update Performed By Date & Time
Product Sl No: 'None' ➝ '25D29444'; Asset Purchase Date: 'None' ➝ '2025-10-02'; Warranty Status: 'O/W' ➝ 'I/W'; Bill Image: '' ➝ 'productbill_img_gallery/image_Rp5NHh0.jpg'; Serial No. Image: '' ➝ 'slno_img_gallery/image_e9wxAdv.jpg'; Warranty Card Image: '' ➝ 'warrantycard_img_gallery/image_UF5Od5W.jpg' sandeep 09 Jun 2026, 04:05 PM
Case Details: 'AI CMPLNT' ➝ 'LOW FLAME' sandeep 09 Jun 2026, 04:04 PM
Case registered sandeep 09 Jun 2026, 03:54 PM