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Case Details: 50944681 - PUR-00000576
Case Open Date and Time : May 27, 2026, 3:38 p.m.
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Customer Information

Name: shakila khalifa

Primary Phone: 7353167069

Address: albady belve

City: None

Landmark: None

Secondary Phone: 9632863424

District: Udupi

Pincode: None

Source Information

Source Type: BRAND

Source Name: None

Source Notes:

Product Information

Brand: Pure It

Warranty Status: I/W

Bill Image
Bill Image

Product: Water Purifier

Purchase Date: Sept. 4, 2025

Serial No. Image
Serial No. Image

Model: NILL

Warranty Date: None

Site Image

No Site Image Available

Serial Number: RPTU100005098

Warranty Card
Warranty Card
Scheduling History
Notes Added By Date Time
Assignment / Reverse Assignment History
Assigned / Re-assigned To By Date / Time Assign Status Approval Status : Reason Rejected/ Accepted By : Reason Date/ Time
Technician Visits & Service Details
Site Visits
Visit Date/Time Technician Start Time End Time Distance Trip ID
Case Details

Problem: LOW PRESSURE , 0 PSI, FILTER NEED TO BE REPLACED, CX NOT CONFIRMED, FILTER CHARGES 3499( TITANIUM UV + MODEL)+ BP-1750+350 TOTAL 5600

Service Type: Service

Site Activity Details
Site Concern Cause Reason Action Activity Completed Date/Time
Image & Video Gallery

No images or videos available for this case.

Service Activities
Activity Status Notes Date/ Time
Parts & Accessories
Part Name Item Code Type Activity Quantity Status Pending Return Pickup
Invoice Details
Invoice Number Created Dt./Tm. Subtotal Total Status Approved Dt./Tm. Approved By Settled Date Settled By Action
Payment Details
By Cash By UPI Pending Status Payment Date/Time
Job Card Details

No job card available for this case.

Case Closure Details

Case Status: Open

Service Status: To_Be_Serviced

OTP: None

Technician Remarks:

Closure Date/Time:

Case Activity History
Activity / Update Performed By Date & Time
Case Details: 'LOW PRESSURE , 0 PSI, FILTER NEED TO BE REPLACED, CX NOT CONFIRMED, FILTER CHARGES 3499( TITANIUM UV + MODEL)' ➝ 'LOW PRESSURE , 0 PSI, FILTER NEED TO BE REPLACED, CX NOT CONFIRMED, FILTER CHARGES 3499( TITANIUM UV + MODEL)+ BP-1750+350 TOTAL 5600' RakshaRKshetty 29 May 2026, 11:32 AM
Case Details: 'LOW PRESSURE , 0 PSI, FILTER NEED TO BE REPLACED, CX NOT CONFIRMED' ➝ 'LOW PRESSURE , 0 PSI, FILTER NEED TO BE REPLACED, CX NOT CONFIRMED, FILTER CHARGES 3499( TITANIUM UV + MODEL)' RakshaRKshetty 29 May 2026, 11:23 AM
Case Details: 'filling issue' ➝ 'LOW PRESSURE , 0 PSI, FILTER NEED TO BE REPLACED, CX NOT CONFIRMED' RakshaRKshetty 29 May 2026, 11:21 AM
Case registered sandeep 27 May 2026, 03:38 PM