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Case Details: 50934858 - PUR-00000562
Case Open Date and Time : May 25, 2026, 1:18 p.m.
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Customer Information

Name: Sohan Hegde

Primary Phone: 7760099659

Address: NEAR GUDDEYANGADI BUS STOP HUNSEMAKKI KUNDAPUR, Molahalli, Udupi, KARNATAKA, 576222

City: None

Landmark: None

Secondary Phone: None

District: Udupi

Pincode: None

Source Information

Source Type: BRAND

Source Name: None

Source Notes:

Product Information

Brand: Pure It

Warranty Status: I/W

Bill Image
Bill Image

Product: Water Purifier

Purchase Date: May 12, 2026

Serial No. Image
Serial No. Image

Model: NILL

Warranty Date: None

Site Image

No Site Image Available

Serial Number: RPWA100012173

Warranty Card
Warranty Card
Scheduling History
Notes Added By Date Time
Assignment / Reverse Assignment History
Assigned / Re-assigned To By Date / Time Assign Status Approval Status : Reason Rejected/ Accepted By : Reason Date/ Time
Technician Visits & Service Details
Site Visits
Visit Date/Time Technician Start Time End Time Distance Trip ID
Case Details

Problem: SPARE PENDING

Service Type: Service

Site Activity Details
Site Concern Cause Reason Action Activity Completed Date/Time
Image & Video Gallery

No images or videos available for this case.

Service Activities
Activity Status Notes Date/ Time
Parts & Accessories
Part Name Item Code Type Activity Quantity Status Pending Return Pickup
Invoice Details
Invoice Number Created Dt./Tm. Subtotal Total Status Approved Dt./Tm. Approved By Settled Date Settled By Action
Payment Details
By Cash By UPI Pending Status Payment Date/Time
Job Card Details

No job card available for this case.

Case Closure Details

Case Status: Open

Service Status: To_Be_Serviced

OTP: None

Technician Remarks:

Closure Date/Time:

Case Activity History
Activity / Update Performed By Date & Time
Customer Name: 'Sohan Seetharam Hegde' ➝ 'Sohan Hegde'; Customer Address: '.' ➝ 'NEAR GUDDEYANGADI BUS STOP HUNSEMAKKI KUNDAPUR, Molahalli, Udupi, KARNATAKA, 576222'; Phone: '.' ➝ '7760099659'; Product Sl No: 'None' ➝ 'RPWA100012173'; Asset Purchase Date: 'None' ➝ '2026-05-12'; Warranty Status: 'O/W' ➝ 'I/W'; Bill Image: '' ➝ 'productbill_img_gallery/1000236600.jpg'; Serial No. Image: '' ➝ 'slno_img_gallery/1000236591.jpg'; Warranty Card Image: '' ➝ 'warrantycard_img_gallery/1000236587.jpg' sandeep 25 May 2026, 01:19 PM
Case registered sandeep 25 May 2026, 01:18 PM